Wipro Latest Hiring: Wipro has announced a Process Associate opening in Kolkata, West Bengal. This opportunity is suitable for H.Sc. and graduate freshers with good English communication, typing, and basic computer skills.
Job Details
- Company: Wipro
- Job Role: Process Associate
- Location: Kolkata, West Bengal
- Experience: Freshers
- Work Mode: Work From Office
- Posting Start Date: 3 November 2026
- Mandatory Skill: Claims Processing
Eligibility Criteria
- H.Sc or graduate candidates can apply.
- Excellent English communication skills.
- Good typing speed and accuracy.
- Basic computer knowledge.
- Good listening and speaking skills.
- Customer service orientation.
- Willingness to work in late evening and night shifts.
- US healthcare experience will be an advantage.
- SVAR test is mandatory.
- Typing requirement: 30/90%.
Job Responsibilities
- Handle customer queries through calls and emails.
- Process transactions according to quality standards.
- Record and track customer requests and resolutions.
- Troubleshoot client issues and provide suitable solutions.
- Maintain customer records and follow process guidelines.
- Meet service-level agreements (SLAs).
- Escalate serious issues to the team leader.
- Participate in product training and improve process knowledge.
Work Requirements
- Work from office only.
- Late evening and night shifts may be required.
- Strong communication and customer-handling skills are essential.
How to Apply
Interested candidates can visit the official Wipro careers website, search for the Process Associate – Kolkata opening, and submit their application.
Wipro Latest Hiring Link – Click Here
Note: The provided job description does not mention salary, application deadline, or a specific educational percentage requirement. Check the official listing for complete details.