Deloitte New Biggest Drive: Are you looking for a job in business support and operations? Deloitte is seeking a Service Support Associate I – Talent Processes and Business Support (Learning Operations) for its Hyderabad location. This position is ideal for students with strong communication and administrative skills, along with Microsoft Excel skills, who are keen to support the learning process and coordinate training.
Find the full job description, including eligibility requirements, duties, required qualifications and other information about the application below.
Job Overview
- Company: Deloitte
- Job Role: Services Support Associate I – Talent Processes and Business Support
- Department: Learning Operations
- Job Location: Hyderabad
- Shift Timing: 2:00 PM – 11:00 PM
- Job Type: Full-Time
- Qualification: Bachelor’s Degree
- Experience: Students and Applicants with relevant experience are eligible to apply.
Job Responsibilities
Candidates who are selected will be accountable for:
- Facilitating training planning and delivery activities for overseas clients.
- Executing admin tasks, data entry and system updates promptly.
- Working with team members, stakeholders, and leaders, handling requests and providing periodic status reports.
- Completed tasks within the timeframes required.
- Conducting quality checks before submitting deliverables for internal clients.
- Maintaining workflow tracking spreadsheets and operational documents.
- Working with team members in managing the daily operational tasks.
- Implementing established business procedures while ensuring the accuracy of data.
Required Qualifications
Candidates must possess:
- A Bachelor’s degree earned from an institution recognised by the government.
- Knowledge of Microsoft Excel, including sorting by filtering, sorting, and eliminating duplicate data.
- Excellent email communication skills for professional business communications.
- Experience in maintaining spreadsheets, trackers, and workflow systems.
- Experience in supporting operations in backend, administrative or learning operations.
Preferred Skills
Preference may be given to applicants who:
- Experience with creating Microsoft PowerPoint presentations.
- Knowledge of Microsoft Teams, Zoom, or Saba Meeting/Centra.
- Experience in handling cases, requests for service and ticketing systems.
- Effective communication with internal stakeholders.
- A keen eye for detail and the ability to organise.
- Multitasking and time management skills.
- Thinking in terms of problem-solving, with an emphasis on precision.
Important Skills
- Microsoft Excel
- Email Communication
- Data Management
- Administrative Support
- Learning Operations
- Microsoft PowerPoint
- Microsoft Teams
- Zoom
- Stakeholder Coordination
- Quality Assurance
- Workflow Management